Warranty and Return Policies

  • Can I cancel my order?

    Once an order is placed, we cannot cancel it. Our warehouse starts cutting and preparing orders for shipment right away. There is often a lag between when orders are shipped, and when the tracking information is sent to you. The package may be sitting in the USPS or UPS warehouse before they are ...
  • Return Policy

    We want you to feel comfortable trying a product online, and if you are not satisfied with your Uplift Active purchase, you can return it for a replacement or refund in new condition within 30 days of delivery. Exceptions apply - X-Pole products are final sale according to the manufacturer's pol...
  • What is covered by the 1-year warranty?

    We stand behind everything we sell, so you can shop with confidence that our equipment is built to last. While unlikely, if you experience a mechanical failure, items can be returned within a year of purchase for a refund or replacement (shipping or handling costs may apply). Limit to one item wa...